Contact · Mission operations
Open a channel.
Flight question, payload, press, or partnership. Tell us which and we will get it to the right person. We answer in person, within two business days.
Launch operations
Boca Chica Launch Complex
Texas, United States
25.997 N · 97.157 W
Mahia Pad B
Hawke's Bay, New Zealand
39.262 S · 177.865 E
- Presspress@apsis.flight
- Partnershipspartners@apsis.flight
- Research payloadsscience@apsis.flight
Response timeWITHIN 2 BUSINESS DAYS
Quick answers
How fast do you reply?
A person reads every message and replies within two business days. Flight and medical questions go to mission operations, never to a chatbot.
I want to fly. Should I write here or apply?
Apply through the reserve form for the fastest route. It puts you straight on the review list with a manifest reference. Use this form if you have a question before applying.
Can I tour a launch site?
Returned crew and confirmed applicants can arrange a site visit through their concierge. We do not run public tours of an active launch complex.
Do you take media requests?
Yes. Write to the press address with your outlet, deadline, and angle. We keep a standing b-roll and image library for accredited journalists.
How do partnerships work?
Research institutions, payload integrators, and mission sponsors all come through partnerships. Tell us the objective and we will route you to the right lead.
Where are you based?
Operations split between Boca Chica in Texas and Mahia in New Zealand, with mission control mirrored at both sites for window coverage across hemispheres.