Fintech
NorthPeak Capital
96h Time saved per month
Engineering
Meridian Labs
KAIRO triages alerts, correlates signals, and routes only actionable incidents to engineers.
78%
MTTR reduction
91%
Alert noise reduced
34%
Incidents auto-resolved
The Challenge
Incident response took 45 minutes average. On-call engineers were drowning in noise.
The Outcome
KAIRO triages alerts, correlates signals, and routes only actionable incidents to engineers.
The Challenge
Meridian Labs’ on-call rotation was burning people out. PagerDuty fired 400+ alerts per week, but only 40 required human action.
What KAIRO Did
KAIRO monitors the alerting stream, correlates related signals, runs automated runbooks for known issue patterns, and only pages engineers when a genuine decision is needed.
The Outcome
Mean time to resolution dropped from 45 minutes to under 10. The on-call rotation became sustainable again.